Quiet Courts – Executive ROI
Hard-dollar impact a GM/CFO cares about: refunds avoided, complaints reduced, and revenue protected. Core model below; reputation/occupancy upside optional.
Annual room-nights
—
Rooms × Occupancy × 365
Complaints / year (before)
—
Room-nights × Complaint rate
Refunds/discounts (before)
—
Complaints × % compensated × (ADR × comp%)
Quiet Courts impact (core)
Refunds/discounts avoided
—
Optional upside
Complaints (before vs. after)